Hug Your People: The Proven Way to Hire, Inspire and Recognize Your Employees and Achieve Remarkable Results” – Jack Mitchell, Chairman of Mitchells/Richards/Marsh and Wilkes Bashford

The concepts are not new, but they are genuine, and Jack Mitchell was able to demonstrate excellent results in his own very successful clothing realm. It is awfully SIMPLE. It’s about authentic appreciation and basic connectedness between people.

It is really SIMPLE, true. But HARD to find businesses that actually DO it. The ones that DO reap the REWARDS.